Assistance

A professional, discreet and competent team

 


Our staff, always standing out for their competence, professionalism and discretion, consists of hostesses, guides, drivers and assistants who are always on hand to provide you with an unforgettable holiday. You can contact our assistance service 7 days a week/h24 on 081 3339700.

At the airport, port and station
You will be welcomed by our friendly assistants and, if you have added the transfer service to your holiday, you will be taken to the shuttle bus to reach your chosen facility or to the port to reach the smaller islands.

Bus service
Our assistants will take care of you and pamper you throughout your journey to ensure an exclusive, comfortable and convenient transfer to your destination.

In hotel
One of our assistants will make sure the hotel’s hospitality and services are to your liking. They will also suggest the most interesting excursions and activities to do, the most beautiful beaches and the best restaurants.

Additional information
Imperatore Travel World offers hotel assistance service during the hours displayed on the notice board. In certain periods of the year, you can either contact the hotel reception or our offices directly by calling 0813339700.

Many higher category hotels, such as 5-star hotels, do not allow notice boards. It will therefore be up to the assistant to send the guest a written invitation via the reception desk. If for personal reasons you cannot attend the meeting arranged by the assistant, you may contact the assistance department at our offices.